Baldwin Filters

FilterLink Makes Placing Orders Easy

January 2011

FilterLink, Baldwin Filters online ordering system, received a major upgrade in 2010. Available 24 hours a day, seven days a week, FilterLink's password-protected, user-friendly interface allows customers to enter orders, check order status, access product specifications, save orders as template, as well as cross-reference part numbers.

The system has a number of features to make ordering easier. It will automatically combine repeated part numbers and update numbers that are shipped in case quantity only.

FilterLink also informs the user when a quantity has been omitted or when the part number is incorrect.

By saving orders as templates, users can edit previous orders and reduce the amount of time needed to re-enter frequently ordered part numbers. Orders can also be built in a spreadsheet offline and then uploaded to the FilterLink system.

Once your order is placed, users can track it through the system by accessing the order status screen. Users can see when an order has been received and shipped. The system will also highlight backordered items.

Getting started with FilterLink is easy. Just contact your Baldwin Customer Service Representative, answer a few questions and — in most instances — you will be trained and ready to use FilterLink within 48 hours.

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